Understanding the cost of home care in Dallas County

Straight answers to the question every family asks.

When families first reach out to us, the second question — right after “How quickly can you start?” — is always about cost. That’s understandable. Home care is an important investment in someone you love, and you deserve clear information before you commit to anything.

Every family’s situation is different, so we don’t publish flat rates on our website. What we can do is walk you through exactly how home care pricing works in Dallas County, what factors affect your cost, and what options exist to make care affordable.

What Affects the Cost of Home Care

Home care pricing in Texas depends on a handful of key factors:

1. Level of Care Needed

A companion who provides social interaction, light housekeeping, and meal preparation is priced differently than a certified nurse aide (CNA) providing personal care, transfers, and medication reminders. The more clinical the care, the more specialized the caregiver — and the higher the hourly rate.

2. Hours of Care Per Week

Care can range from a few hours a week (companionship, respite for family caregivers) to full 24/7 live-in coverage. Longer, more consistent schedules often qualify for reduced hourly rates because they allow for stable caregiver scheduling.

3. Overnight and Weekend Coverage

Overnight care, weekend care, and holiday coverage typically carry different rates than standard daytime hours.

4. Specialized Care Needs

Alzheimer’s and dementia care, post-surgery recovery, palliative and hospice support, and other specialized care require caregivers with additional training — reflected in the rate.

5. Length of Engagement

Short-term care (a few weeks of post-hospital recovery, for example) is billed differently than long-term ongoing care. Longer engagements often have more flexibility on rate.

How Families Pay for Home Care in Dallas County

You have more options than most families realize:

Medicaid

Faithful Touch Home Care accepts Medicaid, including Texas STAR and STAR+PLUS managed care programs. For qualifying seniors, Medicaid can cover a substantial portion of in-home care costs. We can help you determine eligibility and navigate the enrollment process.

Long-Term Care Insurance

If your loved one has a long-term care insurance policy, it likely covers home care. We’ll work directly with your insurance provider to verify coverage, submit documentation, and coordinate billing so you don’t have to.

Private Health Insurance

Most major private insurance plans cover certain types of in-home care, especially post-surgical recovery or medically necessary care ordered by a physician. We accept most major insurance plans and will help verify your benefits.

Veterans Benefits

Veterans and surviving spouses may qualify for VA Aid & Attendance benefits or other veterans-specific programs that help cover home care costs. If your loved one is a veteran, ask us about this — many families don’t realize they qualify.

Private Pay

Families who pay out of pocket have the most flexibility in choosing services and scheduling. Private pay is also an option when insurance or Medicaid doesn’t cover the specific care you need.

Combination Approaches

Many families use a combination — for example, Medicaid covering the base hours with private pay for additional overnight support. We’ll help you build a plan that works within your budget.

Getting a Real Estimate for Your Family

The honest truth is that a website page can’t tell you what your family’s home care will cost. That takes a conversation. Here’s how our free consultation process works:

• You call us or request a consultation online. No cost, no pressure, no long forms up front.
• We listen. A care coordinator asks about your loved one’s needs, the challenges your family is facing, and what a good outcome would look like.
• We give you a clear estimate. Based on your situation, we outline what care would look like, what it would cost, and what payment options apply to your family.
• You decide. No commitment. If Faithful Touch is the right fit, we can start care within 24 to 48 hours. If it’s not, we’ll point you toward resources that might serve you better.

Why We Don’t Publish Prices Online

Some agencies list flat hourly rates on their websites. We chose not to — not because we’re hiding anything, but because those numbers are almost always misleading. The advertised rate rarely reflects what a family actually pays after considering insurance, Medicaid coverage, the specific level of care needed, and scheduling.

What we can promise: an honest conversation, a clear estimate, and no surprise fees. That’s a better foundation than a number on a webpage.

Ready to Talk?

Call us at (214) 774-4099 or request a free consultation online . We respond within 2 hours, 7 days a week.

Serving Dallas County and 14 surrounding North Texas counties.

Licensed by the State of Texas as a Home and Community Support Services Agency — HCSSA License # 024479.